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How do you deliver the icons? The delivering process is quite simple, after selecting the icons that you need, and adding them to the shopping cart, choose the payment method of your preference. Next, you’ll be redirected to the payment section and once the payment has been successfully processed, we’ll send a link directly to your e-mail with the authorization to download the file you just purchased! What is the file extension of the delivered icons? If you purchased a regular stock, the icons will be available in: .icns, .ico, and .png, if instead you purchased a vector stock, you will be delivered the icons in a .ai extension for Adobe Illustrator 10 or more recent versions. Do you make any custom projects? Yes, we develop custom projects of icon design, web design, illustration, branding design, and UI. If you would like to know about a certain project you have in mind, please contact us! And we’ll glady discuss your needs. How much time will the project take? This depends on our current backlog, volume of order and project specifics. Generally, it is earlier to define the things that do not affect the project timeframe, since it is sensitive to virtually anything. However there is one tricky way to assess the tentative time of performing a generic project in vacuum. We take the project’s budget and divide it by 300. The answer represents an immoderately optimistic scenario (in working days). Doubling the answer will get you the moderately pessimistic scenario. Can I use the icons in templates that I sell after? No, since reselling or redistributing our products would clearly violate our terms of condition and license agreement. Can I use the icons for the projects of my customers? Yes, the icons that you get can be used in any commercial or personal project as many times as you need or want. Can I modify the icons? Yes, however redistribution or reselling would equally violate our terms of condition and license agreement, doesn’t matter if the work has been partially or totally modified. Can I refund my order(s)? Since we’re talking about digital products, there cannot be any refund or changes, however, in the eventuality there’s a problem with the file, the download or any other inconvenience, please contact us to find a solution.
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